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Privacy Policy


What is the Walt Disney Parks and Resorts Research Group?      (Back to top)

The Walt Disney Parks and Resorts Research Group (the "Research Group", "we", "us", or "our") is part of Walt Disney Parks and Resorts U.S., Inc. The Research Group conducts surveys of individuals to determine their opinions with respect to existing products and services of Walt Disney Parks and Resorts U.S., Inc. and its parent, related, affiliated and subsidiary entities (collectively, the "Disney Entities"), products and services that may be offered in the future by the Disney Entities, and other products and services.


What is our Privacy Policy?     (Back to top)

This Privacy Policy discloses how we collect, use, and share certain information gathered about you in the course of conducting our online survey research. If you have linked to this Privacy Policy from a web site, this Privacy Policy applies to our collection, use and sharing of information gathered about you on that web site. The terms of this Privacy Policy do not govern any other collection, use or sharing of data about you by the Research Group or any other entity associated with The Walt Disney Company.

Children's Privacy Policy

Under this Privacy Policy, we do not collect personally identifiable information online from anyone under the age of 13.


What types of information are we collecting online, and how are we collecting it?      (Back to top)

Information You Provide

Our surveys may ask your name, physical address, telephone number, e-mail address, age and gender, as well as information regarding existing products and services of the Disney Entities, products and services that may be offered by the Disney Entities in the future, and other products and services.

What Are Cookies, and How Does the Research Group Use Them?

Cookies are pieces of information that a web site sends to your computer while you are viewing the web site. The Research Group does not use cookies for any purpose associated with its online surveys.


How do we use personally identifiable information that has been collected online?      (Back to top)

We use personally identifiable information collected in connection with our online surveys to help us better understand how you feel about existing products and services of the Disney Entities, products and services that may be offered by the Disney Entities in the future, and other products and services. All of the reports which are generated from the information collected in connection with our online surveys contain aggregated, not individual, information about the group of respondents. We do not use information collected from you in connection with our surveys to send you marketing solicitations or for any other purpose not described in this Privacy Policy. We may, however, use such personally identifiable information, to recontact you in the future for additional surveys.


Do we share information with others?      (Back to top)

We may share personally identifiable information as described below.

Purchase or Sale of Business

In the event that Walt Disney Parks and Resorts U.S., Inc. were ever to merge with, be acquired by, or otherwise transfer its assets to, another entity, the information that we collect about you would be transferred to that other entity. In that event, your information still would be used only for the purposes described in this Privacy Policy.

Protecting Security and Safety

We will give out personal information as required by law, for example, to comply with a court order or subpoena to enforce our rights, or to protect the safety and security of others.

Third Parties

Sometimes we hire third parties to recontact survey respondents to request their participation in additional surveys. If we were to hire such a third party, we would share your personally identifiable information with such third party solely for the purpose of recontacting you to request your participation in additional surveys.


What choices do you have about Walt Disney Parks and Resorts Research Group collecting and using your information?      (Back to top)

We may share personally identifiable information as described below.

Of course, if you do not wish to respond to one of our online surveys, please do not do so. If you do respond to one of our surveys, your responses may be combined with information from other survey participants. Once you respond to a survey, we will not be able to fulfill either a request to delete or edit your individual responses, or a request to delete or edit aggregate data that reflects your individual responses. If you wish not to be contacted to respond to future online surveys directly conducted by us, please contact us as indicated below.


What type of security do we provide?     (Back to top)

The importance of security for all personally identifiable information associated with visitors who respond to our online surveys is of utmost concern to us. We take technical, administrative, and physical security steps to protect our visitors' information.


Whom do you contact with questions or concerns about this Privacy Policy?     (Back to top)

If you need further assistance, please send an e-mail with your questions or comments to Support@disneysurveys.com.


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